Last updated: June 9, 2026
These Terms of Service ("Terms") govern your access to and use of the websites, content, and related services (the "Services") provided by ChairsideSocial LLC ("ChairsideSocial," "we," "us," or "our"). By creating an account, submitting an intake form, or using the Services, you agree to these Terms. If you are agreeing on behalf of a dental practice or other organization, you represent that you are authorized to bind that organization.
ChairsideSocial designs and builds marketing websites and creates social media content (such as Instagram posts) for dental practices. Depending on the plan you choose, the Services may include website design and hosting, a batch of social media content, or both. We typically prepare a free mockup before any payment is due.
You must provide accurate information when you create an account and keep it up to date. You are responsible for safeguarding your password and for all activity under your account. We recommend enabling two-factor authentication. Notify us promptly of any unauthorized use.
"Your Content" means the logos, photos, text, reviews, brand details, and other materials you submit. You retain ownership of Your Content. You grant ChairsideSocial a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display Your Content for the purpose of providing the Services (for example, building your website and creating your social posts).
You represent and warrant that you own or have the necessary rights and permissions to Your Content, including any required consents from individuals appearing in photos (such as team members and patients), and that Your Content does not infringe the rights of others.
The Services are marketing tools and are not intended to receive, store, or process protected health information (PHI). You agree not to submit patient records or other PHI through the Services. Unless we have signed a separate Business Associate Agreement (BAA) with you, ChairsideSocial is not acting as a HIPAA "business associate." You are solely responsible for ensuring that the content you provide and approve complies with all laws and professional rules applicable to your practice, including dental advertising regulations and patient-privacy laws.
Subject to your payment of applicable fees, ChairsideSocial grants you a license to use the website and social media content we deliver for your practice. Underlying templates, code, design systems, and tools used to produce the deliverables remain the property of ChairsideSocial. If your subscription ends, hosting and ongoing content delivery may stop, though you keep the rights to the finished content already delivered to you.
You agree not to misuse the Services, including by: violating any law; infringing intellectual-property or privacy rights; uploading malicious code; attempting to gain unauthorized access to our systems; or using the Services to send spam or deceptive content. We may suspend or terminate accounts that violate these Terms.
The Services rely on third parties such as Supabase (database, authentication, storage), Netlify (hosting), Google (optional sign-in), and Stripe (payments). Your use of those features may be subject to the third parties' own terms and privacy policies. We are not responsible for third-party services.
You are responsible for reviewing and approving deliverables, for the accuracy of the information you provide, for maintaining your own social media accounts, and for posting content where we provide it for self-posting. Results (such as search rankings, traffic, followers, or new patients) depend on many factors outside our control, and we do not guarantee specific outcomes.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or secure.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHAIRSIDESOCIAL WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify and hold harmless ChairsideSocial from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from Your Content, your use of the Services, or your violation of these Terms or any law.
You may decline renewal as described in Section 3 (all monthly installments of your current 12-month term remain due). We may suspend or terminate your access if you breach these Terms or if we discontinue the Services. Sections that by their nature should survive termination (such as content licenses you granted, disclaimers, limitations of liability, and indemnification) will survive.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. You and ChairsideSocial agree to the exclusive jurisdiction of the state and federal courts located in Wake County, North Carolina for any disputes not subject to arbitration or small-claims court.
Questions about these Terms? Email us at admin@chairsidesocial.com.